The Age of Pisces is a request management and time-tracking system for service providers with multiple clients. One workspace, one portal, one source of truth.
What's Inside
Every ticket carries priority, type, and a tier-driven SLA clock. Triaged, estimated, approved, deployed — the whole lifecycle is visible to staff and clients.
Structured CIPs replace messy email threads. Versioned drafts, sign-off, and an interactive view, keep procurement-grade approvals on the rails.
Start a timer from any request, log billable hours, and turn uninvoiced time into a draft invoice in one click.
Each client gets their own surface. Row-level security enforced.
How It Works
From the portal — title, description, priority, optional attachments. The clock starts.
Pick a type, assign someone, set hours. The client sees the estimate and approves.
Track time as you work. Mark deployed. Pull billable hours into an invoice. Done.
Row-level security
Database-enforced multi-tenancy. Clients see only their data, staff see only the clients they're attached to.
No bloat
Built around the request lifecycle — not a Jira clone, not a generic ticketing tool.
Bill what you tracked
Time entries flow into draft invoices. No spreadsheet reconciliation, no missed hours.